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Connecting to a VPN Session

To start the VPN connection of a registered connection setting, double-click the connection setting or click [Connect] on the [Connect] menu.   Establishing a VPN Connection When a VPN connection is established, the connection status changes to... Read More

Adding your Computer to a Remote Site

Build an access agent installer. Click the Arrow to open the “Build Installer” modal window  2. Pick a name for the access session that will be created by this installer. From the drop-down menu, select either, “Use Machine Name” or �... Read More

JumpCloud LDAP Settings for QuikBox CRM

      Server: ldap.jumpcloud.com UserDN:ou=Users,o=ORG_ID,dc=jumpcloud,dc=com Bind Attribute: dn Port Number: 389 User Filter: Login Attribute:uid Select Authentication Username:uid=qbservice,ou=Users,o=ORG_ID,dc=jumpcloud,dc=com Password:******... Read More

LDAP Settings with an On Premise Server

    Server Host Name: IP address of the server e.g. 192.168.9.25 Server port number:389 Bind DN: Administrative Account on the server e.g pesa\qbadmin Bind password: Password of the administrative account above :****** User DN template:uid=... Read More

How to Set up Office 365 email using the iOS Mail app

Go to your iPhone or iPad's Settings > scroll down and tap Accounts & Passwords > Add Account. Note: If you're on iOS 10, go to Mail > Accounts >Add Account.                                    �... Read More

Xerox Firmware Updates

  Note: Use at your own risk.  QuikBox does not warrant the links or software. Altalink C8130 / C8135 CentreWare Internet Services (CWIS): https://www.support.xerox.com/en-us/product/altalink-c8100-series/content/153830 Alt-Boot: https://www... Read More

Eliminate Duplicate Contacts

Enter your portal using your login details. Click the CRM link on the start page. The contacts list will open by default. Find the duplicate of the original contact in the list using the available filters. Click the needed contact to open it.... Read More

How to Setup QuikBox Chat on your Mobile Phone

Download and install the Rocket Chat App from the Google Playstore or Apple AppstorePlaystore: https://play.google.com/store/apps/details?id=chat.rocket.androidAppstore: https://itunes.apple.com/us/app/rocket-chat/id1148741252?mt=8 Start the... Read More

Not Showing Updated Chat Messages?

1. Press on the Alt key on your keyboard to pull up the QuikBox Chat App’s menu. 2. Go to View>>Reload Ignoring Cache.   The messages should properly display then. Read More

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